We promise you a ride of a lifetime through the roller coaster world of warehouse, transport and logistics in Australia. Hitch a ride with us and our esteemed guest, Osbell, a seasoned warehouse assistant, to learn about the industry's ins and outs like never before. We unravel the dynamic terrain of this industry, featuring everything from different types of forklifts to the often overlooked, vital roles of warehouse workers.
Ever wondered about the trials and triumphs of these heroes behind the scenes who keep our supply chain running? We've got you covered. From hilarious on-the-job accidents to the challenges and rewards of working in the sector, this episode is a riveting mix of lighthearted stories and serious insights. We even dive into the mechanics of KPIs, the order fulfillment systems, and the myriad opportunities for growth within this bustling industry.
Enjoy this episode and keep yourself posted.
Happy days,
George
Follow and support @georgepodcasts on Instagram.
We promise you a ride of a lifetime through the roller coaster world of warehouse, transport and logistics in Australia. Hitch a ride with us and our esteemed guest, Osbell, a seasoned warehouse assistant, to learn about the industry's ins and outs like never before. We unravel the dynamic terrain of this industry, featuring everything from different types of forklifts to the often overlooked, vital roles of warehouse workers.
Ever wondered about the trials and triumphs of these heroes behind the scenes who keep our supply chain running? We've got you covered. From hilarious on-the-job accidents to the challenges and rewards of working in the sector, this episode is a riveting mix of lighthearted stories and serious insights. We even dive into the mechanics of KPIs, the order fulfillment systems, and the myriad opportunities for growth within this bustling industry.
Enjoy this episode and keep yourself posted.
Happy days,
George
Follow and support @georgepodcasts on Instagram.
go.
Speaker 2:Hey, welcome back everyone. This is another episode of Unveiling it with George. Today we have a special guest. Yeah, I'm just putting on my my son is just my special signature. We're gonna have a special guest today and this episode is gonna be recorded. So that's two new things in this channel and this podcast. Now we're gonna go to the video podcast, but today we have Osbel next to me. Hey man.
Speaker 3:How are you? How are you?
Speaker 2:We are right we having a nice late spring today. I think it's like what do you? What do you think is the temperature outside?
Speaker 3:maybe like 2425.
Speaker 2:And that's great right.
Speaker 3:That's very good, but even in my cut is too hot.
Speaker 2:Yes, because we, we are in Melbourne. So here is like this is the city of the four seasons, so that's what they call Melbourne, right?
Speaker 3:In one day?
Speaker 2:Yeah, literally in one day, right, so we are in the living, so I just gonna call this my studio. And Today I just got this guy by surprise because we've been a long time we haven't seen each other and and, yeah, it's been a long time, yeah, and I, just we just we've been talking, and then I was insisting like yeah, man, you need to come here to my place, but I didn't tell him that I got this, the whole, this whole show organized and it took sort of a while to to, you know, to get everything Settle, but we are here and finally, so, yeah, to be honest, like I was like why, if you are going almost close to where I live, tell me to go all the way to the other side of the city.
Speaker 3:And after I was talking to him and he said, like podcast me, like okay, let's do it.
Speaker 2:Yeah, and then we are here. It's been. We met each other, like I think it was 2017, is it, or 2018?
Speaker 3:not 2017, around September or October.
Speaker 2:Yeah, milo, milo, milo is over there. So is that my beautiful cat? So if you guys Washing YouTube video, just jump into my YouTube channel and please follow and, yeah, enjoy today. We're just going to have a nice topic. But before we jump into the topic, I just wanted to remember the first time I met this guy I Was in, we were at South Bank, we were doing our first job in Australia, which was food delivery, and I remember myself Parking up. I just I parked my, my bicycle, next to McDonald's because that was the strategy those days.
Speaker 3:remember that, yes was close to the markets. What was he saying? Mcdonald's, they say markets. So yeah, I remember. I don't remember if I approached you. I came to you and just started talking and I'm asking like hey, man, how are you when you from, mate? And he said from Colombia. And after that we just switch to Spanish.
Speaker 2:After that, has passed so much.
Speaker 2:Years of friendship and I remember you because you got a very interesting accent, is like like Spanish, but is from Spain and and also from Venezuela, so it's a mixture, right? Yes, that's your accent. Yeah, and I have my you know my Colombian accent and everyone knows Colombia is like well, but and then that's funny because last the last time I spoke in Spanish with a person, she went like how did you? Because in Colombia there's a lot of accents and every city has like a particular accent. But she went like, oh, do you have an accent? And I went no, I trying to get rid of my like even in Spanish, I'm trying not to have an accent, because Unlearning English oh well, I mean the process, so I still learning every, every day is like I'm learning for me. And then if I and I told her like if I don't have an accent, I will be able to, you know, just to talk in English like easily.
Speaker 1:and and that's an authority.
Speaker 2:The cat is coming to say hello, we start recording. He was sleeping and then we start recording the show and the guy came just to. I think he wants to join. What do you think? Yeah, that's true, he was just cheer up there he was just staring. He's done tower. This is like a huge.
Speaker 2:He got a huge tower and then we start recording and they got the guy just jump in. Amazing, right, I was saying like, yeah, that sense, because that's a topic like it. You know every day topic where, wherever you go, is like what was your accent? Come in front of whatever. And then you always have to explain yourself now and from this place and this from this place, and this is and this is my accent. But yeah, anyway, we will. We, we were at at Maccas, this, this, come back to McDonald's and and he talked. He went like yeah, I speak, I speak in English, I'm sorry, speaking Spanish. And I went like yeah, and then we started talking in Spanish and Waiting for orders, always waiting for orders, and then waiting for, you know, just to write Around the Melbourne CBD. It's happy days, yeah.
Speaker 3:I remember those. They're like it was very good spot, to be honest, like maybe afternoon you get the orders and it was like literally two minutes, three minutes from the McDonald's and you just spend like maybe five, six minutes to Delivery the order and it was a good time like less effort. Okay okay, money for that time.
Speaker 2:I don't know if you remembered, but remember the. Sometimes the people that live in that building they just go and ask the food from downstairs yeah, that's what I mean. And then you just you just pick it up, you just pick it up from the, from the McDonald's, and then you just go into the lift and then go up and then they're given to then and then you get like seven bucks, I don't know eight bucks for that. Yeah and that was amazing right.
Speaker 3:Yeah, easy money. Yeah, those time was like you come to like maybe 20, 21, 22 per hour, 23 and in 20, 70, 23, 24 hour was like wow. And now 24 dollars per hour is like Almost nothing.
Speaker 2:It's not even any more wage, yeah well, I'll tell you before, before this, before we jump into this no politics police here. So, yeah, I don't want to get into politics. It's gonna be like One of those topics that I prefer at a void, I prefer to avoid here in this show. I would like to talk more like lifestyle, probably fitness, maybe.
Speaker 3:I don't know job balance. Yeah, jobs, careers.
Speaker 2:Yeah, and and now, and now that you said that Now we can link it to the topic today, I Remember to cover it when covered heat. Right, that was a difficult situation for everyone and I just got myself. I got the opportunity to work in a way has so transport and logistics. But today I don't want to talk about where it has Also, but it's gonna talk about warehouse and transport logistics because the guy has been working. How long have you been working in the industry?
Speaker 3:I think like two years and four months around that I start we working for Amazon in one of the when housing they have in tandem and I start working there. Basically I Try it out because on those time I was making coffee, coffee, hospitality. Oh yeah, remember that it was very, very hard to find a job. And I say, like what, why not? You know what I mean? I, yeah, they pay nice or give it a try. Yeah, so starting Amazon Amazon it's work, different than other warehouses, what I know. There is a lot of people working there. It's good for a study if you want to be. From my experience was good experience for starting. Yeah, because you can discover and you get to know what you can do afterwards, like you, if you can do supervisor, or you can do forklift, or if you can Be a manager is something like you might like.
Speaker 3:It's a good start.
Speaker 2:All right, so let's pretend that I don't know anything about warehouses and I'm looking for a job. So what will be the best? All of the first thing I should do. I took it like what do you mean? Like I mean I'm talking about tickets, because in Australia we're in a ticket, like some of jobs. Some jobs requires you to have a ticket, and a ticket is like a like a short course or something like your employer can say it's gonna say like yeah, this guy is qualified and then you can do what. Which tickets do I need if I need to go and if I want to find a job in an industry in Transport?
Speaker 3:and so basically you don't need any license just for working a warehouse. As a warehouse assistant you can start doing pickpacking without any license. But if you want to get better job and drive all the vehicles you need, they call high-ricks License. So basically there is two type LF and LO. So LF is Basic, the normal forklift you can see in any warehouse. I have two wheels and it's like it's like a truck, basically that one they call LF and also there is another one they call LO. That's this machine they call order, because there is different type of order, because, but basically what it does, you just do picking in those platforms or machines what do you want to call it Right?
Speaker 2:so wait, hold on a second, because I know you got a lot of experience and I can tell, because you're very the way you speak is like oh, I got, you need these LL and that stuff. But let's, if someone is jumping now and start listening to this podcast and also watching the video, what is LL and that stuff? Can you explain, can you elaborate, can you tell us?
Speaker 3:Yeah, basically.
Speaker 2:How much you pay. What's the process?
Speaker 3:LL is for one type of forklift and LL is for other type of forklift. Ll is more for forklift. Like to grab pallet like a truck and you grab the pallet from.
Speaker 2:And that's like a fork. Yeah, it's like a fork.
Speaker 3:So basically, the forks are in the front and for the LL is Is it the one you? Yeah, you go up and down. It's basically that you just go up and down into aisles. The aisles is like a corridor where you can pick a stalk can be pallet, could be shelves, could be different type, but it's basically they go into the aisles and they go up and down.
Speaker 2:Oh well, okay, hold on. I think that's another one called the reach, like the reach forklift.
Speaker 3:Yeah, the high reach. Yeah, high reach is for LF. It can add no more forklift, but it's more. How could you say it? It's more. You can use it where the space is not too big, basically, and they are a little bit smaller, and also the fork can extend back and forth. For example, let's say you can pick into the aisles and the aisles are a little bit more wider than normally, so you can put that track inside.
Speaker 2:You can pick from there, right? So in Australia, and then let's make people aware of this the transport and logistics industry is huge, right? It's like one of the I think I don't know which. If I have to make a top five of industries, I don't know where to put that industry. I think it should be the second, I don't know, I don't know my name should be first, and then maybe transport and logistics second, and then also, I don't know if you know, this Australian Post is a government-owned company, so it's semi-public, so it's private and public as well. And those guys, when I came to Australia, I said, wow, I'm very impressed about the mail, the mail post industry, how these guys deliver whatever package you need.
Speaker 3:And they're very efficient, right and fast and fast.
Speaker 2:And also the vehicles. Have you seen those guys in electric? They have a lot of vehicles like in electric bicycles and also like in electric car, like a small car going into. They can jump into the foodpads and they can drive into the foodpads.
Speaker 3:It's very amazing, right? Yeah, yeah. And also they have, I think, one of those motorcycles. They can go up to 50. Wow, so, yeah, you can. If you live in Australia, you might see them around your house or around the suburbs, going around and just delivering mail.
Speaker 2:Yeah, thanks, thanks, osbel, because that's why I wanted to elaborate that that's what I'm saying, because this podcast has thanks for everyone. We got a big audience here, like eight countries. So recently we got a person from Germany. We got people from Germany listening to this podcast, and so that's what I wanted to explain to the audience. Like there's so many good things in Australia. So if you want to, guys want to jump in, come here in a like, in a backpacker. There's like visas that you can hold and then you can work and then you can have fun and you can go to the beach, and then there's a lot of stuff here in Australia and 100% is the place to be. It's the place to be right, it's the place to be. Yeah, we've been here for probably seven years in there.
Speaker 2:Yeah, same simulation Now today. Yeah, we're here at my living room. This is going to be a studio for this month and I guarantee we're going to have Osbel more times more than once, I think you will enjoy this.
Speaker 3:It was very surprising.
Speaker 2:Did you like it so far?
Speaker 3:Yeah, like it's always something like I think about it, like why not start a podcast Me? I'm more like into fitness stuff because that's what I'm studying. I'm studying for a big personal trainer.
Speaker 2:Hold on, please hold on, osbel. Hold your horse, man, hold your horse. Let's, let's, let's, let's, let's let something fall. Yeah, let's don't start talking about fitness, because that's a little bit of yeah you just give it as a as a peak.
Speaker 1:You know people who's gonna yeah, just people, you know let's just leave it there.
Speaker 2:But let's switch into again. I remember myself working as an. I started as a Pika Pika and that was the best job I had so far. So far, I don't want to say anything about my jobs. My actual job it's not, it's not, it's not here, it's not gonna be here. But that job that I had as as a Pika was amazing because first, I remember there was a short supply of toilet paper in that in that time because we, we, we had this covid.
Speaker 2:And then I don't know why people they they believed like if, if they get the toilet paper and in the start, hoarding so they get more and more, I don't know why they thought they they just gonna get the cure of covid or whatever. But I saw families with like a lot of toilet paper and when I get into this warehouse I was I wasn't sure what's, what's going on. And then I start walking through the aisles that Osbel already described and now I start just everything was toilet paper. Everything, my friend, everything was toilet paper all around and I was like, oh, we don't have a short supply of toilet paper in Australia Never.
Speaker 3:But I think was like people was more panic than anything else and it was like people buying from shops all the time the toilet paper, and it was white toilet paper. White toilet paper. We never know, we are gonna never know. No even like you can say, like food, like pasta, beans or milk or, I don't know, eggs.
Speaker 2:Yeah, that's amazing.
Speaker 3:Yeah, I'm going to be in home more, but I'm not going to do poop all the time in home. You know what I mean.
Speaker 2:Yeah, it's like uh right. So yeah, it's because quarantine you use that.
Speaker 1:I think that's the idea, but I mean in quarantine.
Speaker 2:So you get, you're in quarantine and then you are you gonna have diarrhea or something like that. What the hell? I think I don't know why the people start hoarding the stuff I will order. I didn't hoard anything during that time. I just grabbed this, just doing my shops like normal shops. I didn't want it to hoard toilet paper. I felt like that's, that's not the idea. Yeah, I prefer, you know, I prefer to hoard, probably like sardines, tuna, you know, like canned food, like just in can. But never happened. Never, nothing happened. Like in Australia, nothing happened.
Speaker 3:What I remember was going to one of the shops, aldi. They limit the quantity for few products like pasta, beans, let's say rice. They limit the number like maybe two per person or something like that, because people was getting mad literally with buying a lot of stuff and don't live in front of other people.
Speaker 2:Yeah, I remember as well because, yeah, I remember that time we have olive oil as well. That was one of the other products that I was surprised that people we start dispatching more of the olive oil and totally prepared, of course, and then also soups, like the little soups, like Eastern soup, yeah, those ones. And yeah, so I remember dispatching and yeah, I remember how we did it. But yeah, I want you to tell my audience how is the dispatch process in a warehouse, how do you guys do it? So it depends Like, let's say on did you work with groceries? No, just with.
Speaker 3:No, I work for Amazon.
Speaker 2:Amazon is not what's the product in Amazon is like electronic mostly.
Speaker 3:No, Amazon is basically everything.
Speaker 2:Oh, yeah, even groceries.
Speaker 3:Yeah, you can't even have groceries. You can even have cans of Coca-Cola or Pepsi or any type of product like that. Wow, so you can buy, I think, everything for Amazon. But I don't think you can buy like meat or stuff like that. But you can buy everything I've got.
Speaker 2:The Amazon Prime account I have too.
Speaker 3:Man it's too good man Like I can buy something today, like right now, and it can be my home tomorrow around 12pm.
Speaker 2:I know I just got one issue, but I don't want to talk about one issue. But I just got one issue with return with money. Yeah, about a product and yeah, they took longer. They returned like to get the money back, Whereas when you go to in Australia, when you buy something, whatever, you got 30 days for returning the product If you're not happy or satisfied with the product.
Speaker 2:So yeah, if you go to small retail shops, they can give you the money straight away. You just go on top your credit card and they give you the money back, whereas Amazon has a process which sometimes could be cool, hefty, like that's the only thing. But the way they dispatch, the way they send the products to your home is amazing. It's sometimes it's on the same day, right.
Speaker 3:Yeah, like maybe you can order from five three pm and you can get it next day in the morning.
Speaker 2:Yeah, the first time I started because I get Amazon, I get the Amazon Prime, and he had Amazon, amazon Music and also the TV, like the subscription for TV and the Amazon Prime, which is this. And then I got the also Kindle like you can Amazon reading something, that you can just get some books as well. I didn't know that. Yeah, so it's three things. Three things, but with the music. I was starting with the music and I was happy. But the thing with the music is like I'm using another platform right now, like Apple Music, but it's the same as Spotify.
Speaker 2:So you start me, I like to do playlists, so I like to make playlists. So I got one, two, three playlists and then I started in Amazon Music doing my playlist and then I run out of shuffle, like I run out of a, run out of a skip, so I couldn't skip tracks and I was like what? So I start putting, then I look like an old man. So I started, I started complaining, I started writing, then like come on, guys, how can you have this Amazon music and I am not able to skip the tracks? No, you got a limited skips and I went back what? That's not, that's not fair.
Speaker 3:So do you need like to pay more or just?
Speaker 2:I just ran out of a skip so I couldn't. I couldn't skip to the other, to the other sun, so I was like what? And that's crazy. I just forgot. Yeah, that's, that's crazy. I think she, the guy, told me like you got like I don't know like 10,000 skips, and then you run out of skips and I'm like what? And then I, what's the process? And I just forgot about this Amazon music. I don't use it right now. I think I pay is included in your Amazon Prime membership, but I don't use that one now. Well, yeah, so this patch, yeah, we were in this patch. I remember taking the products because I worked in a. I worked in a groceries warehouse, so we have to go and I was a picker and so I had to pick all the products and that was a thing like very important when doing you and picking. So the palette right has to be square right.
Speaker 3:Yeah, yeah. Most of the time it cannot be overhanging.
Speaker 2:You tell me the strategy. So how can you make a square Like? Has to be like a, not a square like a cube or something like that, Like something no it's the pen of the product you have in the warehouse you're working for.
Speaker 3:But normally the rule is you try not to overhand the palette, like be inside of the limit of the palette and also just putting heavy on the top no heavy on the bottom and light is on the top.
Speaker 2:Yeah, but that's why it's that.
Speaker 3:Why is that? Because it's more stable, basically. And also, when you unload, that palette is much easier for the receiving. When the employee received that one is much easier. So, let's say, like the palette is like 180 centimeters around 5.9 feet, I'll give you, I want to give you another one.
Speaker 2:So let's imagine like you get a palette and then you you have breaks on top or whatever, something heavy, and then you put, like, let's say, noodles on the bottom, so the heavy item will crash.
Speaker 3:Yeah, it could crash the product and also could make it unstable.
Speaker 2:Yeah, correct you don't want that.
Speaker 3:But also when you receive that palette is much easier to take the one, the lighter, from the bottom, because you are lifting up your hands and you don't have too much strain in your shoulder.
Speaker 2:So that's basically also as well.
Speaker 3:Yeah, if you have the lighter on top, it's much easier to unload that palette.
Speaker 2:Because it's how, what about? What about the loading process when you load it into the truck?
Speaker 3:That's step M. There is like two types. What I know from loading trucks, One is when they put the truck directly into the dock is directly from the warehouse and you can um step inside of the truck by a ramp and you can load it by forklift, or you can load it by pallet pallet jacks electric pallet jack as well. And also what the normally way people does is they stop the track outside, the parking outside. You can open the track from the side, so it's like a window, let's say, and they open up from the side and you can start loading with the forklift.
Speaker 2:Wow, that's different. I have the opportunity to load a track and you won't believe me, I did. I did. Well, I was a picker started and they, when I get into this warehouse, they do like an assessment, like basically, they just wanted to know if you don't, if you don't crash with with people and also with with the whatever this thinks the racks, the racks, because, yeah, you can see I don't know if you haven't seen, but I saw accidents, people you know crashing with the racks as well on the warehouse.
Speaker 2:Have you got any funny funny stories in the warehouse, like accidents and something?
Speaker 3:Yeah, I got one. Maybe August I crashed the forklift. Oh really yes.
Speaker 2:Did you have to go to the drug and testing?
Speaker 3:No, no, no because.
Speaker 2:I remember the guys when they tried, when we got a lot of those things, because we in the warehouse and there's another thing that I want to say here we would you guys, are we working a fast back in the fast?
Speaker 1:pace, it's fast.
Speaker 2:Yes, like. And then people had we have this, we had this KPIs, yes, but we're we just talking about everything.
Speaker 3:So let's let's talk about the funny things. For me a story when I got the accident, what happened? I was driving this machine called the Pica, like it's basically, the fork is in the back and you just carry the pallet with all the picking. So you just you grab the pallet in the back and you are putting all the products and you try to make a stable, even and square. So basically the pallet was all the way up almost my high one, 75 centimeter approach. So I was in one of the aisles. Normally in this aisle they have guidance, but this side and in a specific, doesn't have any guidance. So basically I checked the order for one second while I was in movement and once in co after I crashed the machine against the rack and everything flew over me boxes under the folk. Leave was a mess. What? Totally mess man, oh, wow Well that's amazing.
Speaker 2:I have a lot, of, a lot of stuff to tell about. I think I crashed once, two times, because I was working in a in the groceries once, and then after that I moved to to a company called Beth chain, which is alcohol.
Speaker 3:That was, that was, that was, that was, that was was some terrible.
Speaker 2:You know what it?
Speaker 3:is Right.
Speaker 2:Wow, but that's, that's wait. And I was, I was in the groceries and and I was driving my they call it how you call this thing I forgot the name of the target, the target, the target. So I was running the target and we of course we were. We were working in such a you know like fast, fast, fast, and KPA, kpi, and then the manager just always comes like, oh, what's, what's your KPI today? And then, george, are you are on 120? You need to put it up what is the KPI?
Speaker 3:I don't remember now About what it is. I mean, I don't mean exactly what it is, but it's basically your what do you mean the letters? But, no, no no, no, the letters, what? What it means? Kpi is basically they measure your job for the day. Let's say, they put you to pick for the 120 item. Let's say that's the KPI, yeah, and it's in warehousing, in warehousing.
Speaker 2:Well, KPIs are everywhere Right, so just adjusting in warehouse is that is that is a unit that used to measure your productivity productivity. So is in a warehouse, or in a warehouse, specifically is, is an average, so it's an average of of the units you picked during the day, right? So then some websites that they ask you for for any specific number. So 140, 140 years, quick, 150, imagine 160.
Speaker 3:Wow, I know places they ask you for 200. My goodness.
Speaker 2:I don't remember my my KPI, but it was like around 130. And I was going really quick. But I used to like this, I used to make relationships. So I got very good relationships with the managers. So they were like George George. So that's why I became like an auditor. So they made me an auditor after after being a picker. How? Was that I was great.
Speaker 3:Amazing.
Speaker 2:But let me finish with the um. Yeah, so I was driving and there was a car like there was a turn, I have to turn like left, and I did. I forgot because this started. It was so you started meal. You build the base, right, you put a couple of products in the base and then you're going up, right. But once you, once you pilot um or your order is a little bit higher than your, the state like your like above above your hips you just wrap it.
Speaker 2:you use a plastic wrap which is I don't know if you guys see it is like the one used for the food is a plastic, like a thin plastic thing. They call it a wrap. And then you wrap it. So there's, they always go, the managers, they always reme remind you to to wrap it, because they start, you know, wiggling. And then, hey, hey, george, wrap it. I was like no, no, no, I need to put more. So the, if you like, if you, if you avoid wrapping, it's because your palette is red. Really, it's like playing, playing Jenga. So you play Jenga, play Jenga is a bad thing, but imagine the Jenga. But you know, no, no, like that, it just varies, varies very stable. So if you got the Jenga at the beginning, so that's, that's the, that's the, that's the ideal palette, like the Jenga but, we just in the beginning right Very, very square, very stable and solid.
Speaker 2:So if you, if you get it like that, you don't need to wrap it. You don't need to wrap it. You just keep going If you, if it's very stable, but you should. If there is too hard, you should, yeah, for safety, yeah, but if you stop, then you need to stop and then you're going to create like traffic jumps.
Speaker 3:Oh yeah, there's people behind you, yes.
Speaker 2:And they start beeping, beep, beep, beep, beep, beep. Go man. And then you're not alone and wrapping it and then sometimes you need to put it down, the pallets. They go down on the ground and then you drive, you drive, you drive out, your your target, so the pallets just stay there. So you're going to create more, more traffic. So, yeah, I was wrapping up for God to wrap it. And then, when I just turn, right, everything fall out. Yeah, and that was the olive olive oil.
Speaker 3:Did you make them spill? Everything Correct, so spilled.
Speaker 2:Yes, spilled. So what happened with the spills? Tell, tell, tell, tell. I just gonna find a beer and tell, tell, tell, tell us what happened with the spills. What happened, what did you do with the spills?
Speaker 3:Well, normally depend. Well, it doesn't depend on it. There is, when you spill something, you basically there is a spill station and you have to report to your supervisor or manager, whatever is in charge of the shift. There is a spill station. We all take hits you need for basically clean the spill. So yeah, it's basically that. I have a story for one my first job. Like in Amazon, they start sending alcohol, alcohol bottles. They put into their line conveyor belt and they mix it up with all their more products. So basically all the alcohol bottle was falling down from the conveyor belt, so it was alcohol on the ground.
Speaker 2:Oh, I didn't. I didn't do the conveyor belt thing. I didn't work in those warehouse.
Speaker 3:But Amazon, why basically does for this party?
Speaker 2:Sorry, Osbel, do you? Would you like a beer?
Speaker 3:No, it's all right, it's zero beer, but as a claim, as a claim.
Speaker 2:I don't drink alcohol, all right, this is zero. Zero is a zero, asahi zero. Okay, look you talk. You talk about spill kids. That great they help. They help a lot of the, the peakers and the people on the ground right.
Speaker 3:Yeah.
Speaker 2:Right. So, yeah, I made this mistake. And I remember my manager and I was saying I'm sorry, I'm sorry. And then he went like hey, he was a great man, he was from England, somewhere in England. And then he went like George, just let it go, because sometimes you just put it into your head and it goes like, goes around and around. And he went like let it go, let it go and keep going. And I just let it go, right. And yeah, so I for right. So that was the funny stories. And I remember one of the guys they used to drive. He used to drive a forklift and then he just got an accident and everything failed. And they have to do like a drug test and alcohol and drug test.
Speaker 1:Okay, they have these accidents.
Speaker 2:Have you? Have you done one of those? No, never, you don't drink, actually. Yeah.
Speaker 3:No, no, no, but basically cheers. I'm drinking, but that's zero. I think like what you say before, like dropping the stuff from the pilot, I think happens everywhere. And all the time. And I think it's the most common thing, like people go fast or they got like very high in the pilot and after that they drive so so fast into the corners, yeah, and everything start falling off. I think happens all the time they have like a budget for that.
Speaker 2:Like I remembered when I, when I went into this warehouse, the alcohol warehouse they have a budget they told us. They used to tell us oh guys, we have like, let's say, like $7,000 this week, so we can we we're not allowed to, you know, exceed that amount, it's just $7,000. We don't gonna, you know, we can be above that money about that amount. Is 7000 is 7000.
Speaker 2:And I was like, and that one I made a, I made a just crash one day in that one was, and I was an audit, I was, I was insane, I was an auditor and I confused. I used to do the all these for the pickers and when I get into this warehouse I was so confused because they want me to, to have a very fast picking, kpis and stuff, and I was confused and I made, I confused the pallets because in that way house they have a, if you had pallet, number one has to be the one next to you and then probably number two is the the other way in the back. So I'm just playing out quick. So you got the target and then you can, you can put two pallets. So call it, I call I double picking, something like that.
Speaker 2:So you can pick two out just at the same time.
Speaker 3:Yeah.
Speaker 2:Right. So, and they put pallet number one and then probably number two. But if you, if you make a mess, I don't know. They have systems and they have. They're very good because the systems they put like they know how many products you can put in a palette, like, let's say, 200 products, and then that's the maximum and the pallet gets into a specific hide. You know, like, stay like that, no more and no, and that one. I start confusing the pallets. And then that one is that looking like like the Eiffel, like the Eiffel Tower, like Very, and so I want to start. And then the guys, because they help, they help a lot, they start saying like, hey, george, this pallet is very, it's getting high, right. I'm like that's all right. And I started checking oh, my goodness, I just switch. I just confused the pallet, pallet number one with pallet number two.
Speaker 3:No, no, no.
Speaker 2:George, oh no, what was it?
Speaker 2:done oh no, and then I was in this, in this, in this hustle, and yeah, and then I and the thing with the I don't know if you've done it, but the thing with the alcohol is like this thing start like, and then you got this noise behind you, like the bottles they start moving and they start this noise, like this noise glass clashing with glass, and then you feel like, oh my God, this is going to fail, like you, you got this feeling and then you heart rate is like beeping, like bam bam, bam. That's a lot of adrenaline and because you, you got the wine boxes with six or seven wines and bottles and then they're moving and then I was, oh my God. And then, yeah, I couldn't do any better because they're picking cages and so I don't know if you have seen those cages for in liquid land.
Speaker 2:It's like a cage yeah. And then you and then you need to put, like, what is like a, something like two tight, it's like a band, you just tied it and then the cages goes like they compress the whole the products, and then they just stay in the cage.
Speaker 3:Yeah, I know what you're talking about. And then, if you don't, do that.
Speaker 2:If you don't, you know, just tie it. You need to have tight and hard. If you don't tie it, really well, they will you know fall and then they won't.
Speaker 2:That one failed and I was like, oh no. And then you have to clean it yourself and take the products to the manager and tell him like, look at this this, and and the manager goes, I okay, that's all right, start a new order. But they don't, of course they don't like it. But I don't know, I don't like it. But they don't got any like empathy, like with you. It's just okay, yeah.
Speaker 3:Yeah, it's whatever. It's what happened, it happened. What else I can do?
Speaker 1:Yeah.
Speaker 2:But yeah, that was that was it. I think on the other way, house I was, I was saying like I was an auditor, that was that job was good because I just I just pick, like, let's say, one or two orders in the morning and then after that I just jump into auditing, which is we were doing manual, like manual picking. So manual picking is without systems. How many systems do we have in the warehouse? Osbel, like I did manual. So basically that's the one with the yeah, voice picking.
Speaker 3:You also have a scanners unit. So basically you do, they give you a it's look like a gun with a trigger and just scan the product and also the orders. So in the last two jobs I done, they have mixed them basically to give you a sheet of paper with all the order and all the things you have to pick and also just scan them. So every time you pick one item, just scan the barcode of the item and just scan the location. That's basically how it works.
Speaker 2:Yeah, it's like is this saying a scanner as as they want at the supermarkets?
Speaker 3:right, but it's like yeah it's like a supermarket, but it's also at the same time as a phone. It's similar as a phone. They use Android. The thing what I use they use Android.
Speaker 2:Oh, I remember using a very old system yeah, it's like I remember it's like a green, green numbers and you have to press the number and then go, and then it's like an old system, I remember and then after that they introduced the voice picking. How's the voice picking? What's Bill have?
Speaker 3:you ever done voice picking? Never done voice picking, but I know people who done it before and basically what they tell you is by hearing. They tell you let's go to this aisle. And you go to the aisle and you say, yes, I'm picking here. You say the aisle, and after that I pick in the product S, Y and C, I'm picking, let's say thin unit, and that's it.
Speaker 2:I think I think with that I remember hearing hearing complaints about it, because I remember we were talking about adsense and sometimes that machine they don't get your adsense.
Speaker 3:Oh yes, it's like. Imagine myself as a Spanish speaker. I could struggle with the letter A and number eight, so they can make some mistakes.
Speaker 2:I remember men and English speakers and the guys. They were struggling because I think they were made in America or something, so they don't recognize the Australian or because we have in Australia we have like a like a yeah we got like a but that, no, he, I think, remember he wasn't an Australian, he was like um one from one of these islands in New Zealand, fiji.
Speaker 2:New Zealand, fiji, all these islands, um, yeah, and then they speak in English because they're the English speakers, but they couldn't recognize it. And then the guy was like uh, because you can tell in like D 40 something and the D 40 thing, yes, and then the guy was like yes, and then again yes, 41. Yes, and he was very stressed.
Speaker 3:But I don't know what they do. I don't understand.
Speaker 2:And also you can speak with your, with your friend, like, you can make like, because the guy, the other guys, they told me like, yeah, you were in the um, the headset the whole time and you're unable to make friends as well because you were in the headset the whole time. You can take it off, yes, no, I'm fine, yeah.
Speaker 3:I'm doing voice speaking right now.
Speaker 2:And then you don't make friends. It's like and then I, because when I left that industry, they, they started telling me like hey, george, um, we missed that place because we used to talk and stuff we did work, but they talk and they talk and they stop and they talk. But with the thing like this, they just hear into. Like right now we hear in ourselves on the, on the headset, yes, but anything that likes if someone is yelling outside on the street, we don't hear that person outside.
Speaker 3:No, we don't.
Speaker 2:Right, so we connected to the podcast word. Right now we're connected to the matrix. Yes, yeah, and that's that's the, that's the picking yeah, yeah, remember, that's the picking experiences yeah, then after that, that's there's a lot of words, there's a lot of jobs available in the market, like the, the HL on the airport, and there's a lot of you know there is a lot of company and warehouse and basically Australia is manufactured as well, and also there is the food industry. Yeah.
Speaker 3:There is like in Australia. They pack sweet and some food and also they need like people to work there. Folklift drivers is in demand. It's. It's a good job If you are like a student or if you want like to progress in an easy way. But it's a little bit hard to get the experience. In our jobs you basically start as a picker. People can normally like doing normal and one day they say, ah, you have a folklift license champion and they train you and they give you the change to drive the folklift.
Speaker 2:Have you? Have you enjoyed it so far being in our warehouse?
Speaker 3:Be honest, please Is is more positive than negative. I always there is a job. It is a job. You always will find difficulties, you always have to deal with people, you always will find problems, but overall I enjoy it. Basically. The last two places I've been there is very chill. You know what I mean. I've been like very grateful and lucky, so lucky because I got job where they don't ask me for high KPI. Also they are jobs like you can talk to other people and you can find very interesting people Also. That's what you can find, but manager, but leadership, but it's very rare.
Speaker 2:Did you see yourself as like, as a manager?
Speaker 3:In warehousing.
Speaker 1:Yeah.
Speaker 3:I don't think so, because I did this because I wanted to get a better job. Basically, just to be honest, just for the money.
Speaker 2:So you think it's just an entry, like an entry level job, like something to do casual? Not like a career to follow.
Speaker 3:If you, if you are very passionate and you like to lead people, that is a way for you to be a manager or leading a team. But for people like I mean, I consider myself very ambitious and I like to try new things and always go for more If you are the type of person who want to go for more, like challenge and they like the risk, it's not a job for you. But if you like something stable, something like it doesn't require too much demand physically, but it's also the man mentally, because you have to be like mentally focused. Driving machines basically driving machines you have to be very, you have to sleep well, you have to be cautious, you have to be paying attention to what you're doing and also it's fun.
Speaker 2:I want to be for a second. I don't like the thing that I'm gonna do. I'm gonna do it, especially right now in my life, because I'm focusing on positive, positivity and stuff, but I'm gonna be just for a minute. That right Gonna be the devil's.
Speaker 3:I will take them in it right now. Yeah, take it in.
Speaker 2:You can watch it on the machine. So just a minute. Are gonna be like the devil's lawyer.
Speaker 3:Okay.
Speaker 2:Right, go for it. So, alright, let's send it. Let's begin Send it. Can I just use what's not nice?
Speaker 1:Maybe this one, yeah, alright. So I remember when I went to these places please, I've been serious. And the people who worked in those warehouses, they get into these places and they always died, always died, and they worked in the warehouses for probably eight years or more and they will always tell me, like man, I'm very tired. So I think, in my opinion, if I ran out of death, you know, but your will impact mentally and physically a person who is going to wait for, I don't know, maybe five years, you don't know.
Speaker 2:The devil's gone. Bye See you next time Bye-bye. No, I was kidding. Yeah, what do you think? Is that correct? That person this guy came and said that, are you agree? Are you kill If you work in the warehouse for a long time, let's say five years? Do you think? Because mentally, how do you think? Mentally and physically, because sometimes picking is, it's heavy.
Speaker 3:Yeah, yeah it's heavy, but it depends where you are Like, if you do like, obviously, five years doing very manual picking instead of trying to get better and being more into machine and stuff like that like it's more like fun. But I think it's not just the job itself. The job could be the fall, like how things work, like you know, like think cool, improve in the management, think cool, improve in the warehouse. You can get better material, you can get better equipment, you can get better safe rules or anything. Anything could change.
Speaker 2:Is that why you've been going to the gym so frequently? Or now it's connected to the warehouse industry, or not?
Speaker 3:No, not really, because I think like if you have a good balance in your life with everything, you can be more happier. Because if your life is just a work at home, work at home, work at home, you will feel very tired, you will feel like burnout. I mean, in my opinion, you need to put different activities in your life to make life way better. You know what I mean? Yeah, and also one thing is you can give it a try in new places. After two or three years it does not apply for you. You can try new places into the same industry as well. Try new warehouses, or try something different or different types of warehouses, like there is pharmaceutical warehouses, there is food industry for warehouses, there are places like Amazon. You could give it a little bit of change. If the change is not for you, just try to put more activities in your life to have that balance instead of just homework, homework.
Speaker 2:Yeah, well, interesting. Look, I got an ask. It's been an hour now. It's 7pm. Here in Australia it's we're almost in summer. So If you guys, the guys who are watching the YouTube video, the video podcast, you are able to see, like we're still in the afternoon, so we call it 7 in the afternoon.
Speaker 2:I just go into we're just getting into the last minutes of this podcast. I hope you guys enjoy it, as I enjoyed it, and Osbill as well, and I'm just gonna find a question for you, Osbill, and this is a tricky one and I'm just gonna give you a couple. I'm just gonna give you time to think. Look, I know a lot of people who they get these tickets, their forklift tickets and stuff, but they don't get the chance to drive a forklift because driving a forklift requires a lot of responsibilities and experience and experience, I suppose. So, now that you drove a forklift and you've done it and get people here watching, so how can you tell the people what is the advice that you can give them in terms of to get the chance? So how you did it, what was your experience to start driving? Because once you, Then you keep thinking, because once you drive it, your salary will increase as well, Like probably one or two dollars depends.
Speaker 3:No, way more, but way more okay.
Speaker 2:But I don't wanna call any number. No, no, no it's weird I'm just gonna say you get better salary right.
Speaker 3:Yeah, maybe. So fight to 10% more. Look at that Amazing, but you need to get, not even more.
Speaker 2:Well, but you need to start driving a forklift. So how you did it and what is the advice for these people right now? I really appreciate people like I was. Now we have this character who came here and say something bad about the Not bad, but something not positive about being in a warehouse. But I really, and then I just really wanna say from the deep of my heart that I really appreciate all the people that right now, if you're here in this podcast and you're working in a warehouse, just give yourself a big clap and a big applause because you guys amazing, you guys bringing the food, the products, you guys delivering love.
Speaker 2:Sometimes, when you got this product that you would expect it for so long, you get it and it's because you guys did it. You at the warehouse you're picking the stuff and you guys did it. So a big shout out for you guys that you're doing it right now. And now, before all this, osbel, could you please tell us what would be for these guys that I'm picking right now, the pickers? How can these guys, what is the possibility or the To be, or what's the strategy, your advice, to make those people, or to give them some ideas, to jump into a forklift?
Speaker 3:So first you need to have the forklift license ticket, whatever you want to call it. You have to let your manager know you have that ticket, that license, and ask him if they need someone. If you are just starting in the company, they will say, yeah, yeah, we'll let you know. But once you have been there for a few months and they know you, they know you are a good worker, they can give you a train and say, okay, jump into the machine. And also you need to find a place, a warehouse, like they consistently drive forklift all the time, like maybe four, five, six machines. They should be there because there is always someone who lives, there is someone who is sick, so you need to look for that. Behave well, talk to the person in charge, the manager, and they might give you the chance. That's what I did. I started last year and I told them from the beginning I have my forklift license and I have to wait two or three months to get into the machine.
Speaker 2:Oh, wow.
Speaker 3:And they didn't train me just to say like, okay, you're gonna drive it, and I start driving it and I start going around with the machine, but for those people who want to go into the forklift.
Speaker 2:Last thing Big warehouse or small warehouse, Like big company or small company.
Speaker 3:Medium company size.
Speaker 3:Medium company size Because if you are in a big warehouse, like they, have a lot of put-up like you need to apply for that job, you need to talk to HR, you need to do application for that, even if you are inside of that company, and you need to apply for that. It's not good play for staff because they always gonna put that but they're gonna say but you need more experience, but you need to apply for that, but you need to wait for HR to confirm that. So my recommendation is to be a place where it's a little bit more casual. You know what I mean. Like everything is more like chill and they say, yeah, jumping, there's no problem, we train you.
Speaker 2:And everything is more like so that would be like a medium or medium to small company. Small size, small, medium size, small, medium size. I can All right, so I think that's it, thank you. Thank you, osbel, for being here, for taking this invitation. I got you by surprise, right? But it was fine, right, it's great.
Speaker 3:No, it was awesome experience. I didn't expect that. Yeah, you didn't.
Speaker 2:And then you meet me in the podcast.
Speaker 3:Yeah, it's my first time in a podcast but hopefully I can get used to it and hopefully guys you enjoy. I don't know, maybe it could be another time more often.
Speaker 2:who knows, If you guys like it.
Speaker 3:George is okay with that.
Speaker 2:Yeah and look, let's think something positive. And then we just keep on this, because that's why I became a podcaster right now. At the beginning I was thinking I'm not a podcaster. I was thinking, yeah, now I've put that idea into my mind and I was like, yes, I am, and then everyone is gonna love it, that's it. Are you gonna have a lot of views and that's it. Let's get into that, let's no more. And I hope you will be here in another NNR show. Thank you so much. All right, guys. So, yeah, that's the end. I hope you guys enjoyed this podcast. It was about transport and logistics, which is one of the biggest industry in Australia. There's a lot of job opportunities in that industry and I got here an expert to talk about it. Thanks, and yeah, I'll see you on the next one. See ya, ciao. Happy days, remember happy days.